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Help

Frequently Asked Questions

Please browse or search our FAQ section for all your questions and concerns. Most of the customer questions are answered here, but if you don't see your answer here please click here to submit your question by email.


For immediate assistance call 1877-GO-HELMET. Please note that we are open only on Mon-Fri 8:30 AM to 5:30PM. We appreciate your patience during holidays and weekends.
 

Return Policy

How to Return your item/s for a Refund or Exchange
Checkout and Payment FAQ
All your questions regarding paypal and credit card payments, and our ChannelAdvisor checkout system.
Product Questions
Questions regarding the leather used for our products, and our helmets
Shipping Questions
Combined shipping, Shipping time, etc ...
Size Chart
Please check the item description for size chart. If you do not find this information, please refer the size chart at www.LeatherNY.com. The measurements given there are approximate. As with all manufactured goods there is some variance with different manufacturers and styles.
Other Questions
Disclaimer
Wholesale Account Setup
Contact Us

Our mailing address
 
Jafrum International Inc.
3731-A Woodpark Blvd.
Charlotte NC 28206
USA
 
Phone: 1877-GO-HELMET
Outside USA: 704-494-4313

Fax: 704-494-4316


To submit a case or send us an email, please click here
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