Lowest Price Promise
BUY WITH CONFIDENCE. You never pay more with Jafrum. No need to waste your valuable time by shopping around and finding the best price. Rest assured that you have found the best product for the best price. We firmly believe that our prices and services are very competitive and lowest in the market. So after you buy and if you find online an identical item with a lower price, inform us within 10 days of your purchase and we will try to match the price from the other online retailer!
Follow these instructions below to start a claim. Note that the claim needs to be submitted within 10 days of the purchase:
1. Click here to Email us
2. Select 'Price Match' from the 'Case Type'
3. In the body of the email you must include ALL of the following:
Your order/invoice number
Your Full Name
Your Full Mailing address
The URL to the web page of the matching product
If you fail to enter of any of the information above your claim cannot be processed.
The item must be in stock in the same brand, style, size, and color.
Applicable for Jafrum.com items, eBay store items and Buy- it -now items.
Shipping charges and taxes for the item from the other online retailer will be considered when comparing the prices.
We must be able to verify the price on the Internet retailer's website.
Not applicable for our or the other online retailer's auctions, discontinued and closeout items.
Not applicable if bought from the other company by bidding in their auctions.
Not applicable for used items bought from another company or items bought from private individuals.
Not applicable if the Internet retailer's lower price requires membership fees, coupons, product-bundling purchase, or rebates.
Jafrum will not match its own price as we sell on different marketplaces and price varies based on product availability, competition and commission we pay to those marketplaces.
This is only available to our retail customers and not to wholesale customers.
If returned for a refund, this falls in our normal refund policy.
Buck Back codes applied by you will be taken into consideration while comparing the prices. For price matched orders, buck backs may not be earned.
Lowest Price Promise