Jafrum International Inc. Help Section - Customer Support Details

Please browse or search our FAQ section for all your questions and concerns. Most of the customer questions are answered here, but if you don't see your answer here please click here to submit your question by email.

For immediate assistance call 1877-GO-HELMET. Please note that we are open only on Mon-Fri 8:30 AM to 5:30PM. We appreciate your patience during holidays and weekends. 

How to Return your item/s for a Refund or Exchange

All your questions regarding paypal and credit card payments, and our checkout system.

Questions regarding the leather used for our products, and our helmets

Combined shipping, Shipping time, etc ...

Please check the item description for size chart. While we are not responsible for subtle differences in fit, we have an excellent return policy. If you purchase an item from Jafrum and it doesn’t fit properly, simply return the ill-fitting item in its original condition, and we’ll ship you a replacement free of charge! See our return policy for further details.

Phone: 1877-GO-HELMET (Mon-Fri 9AM-5PM EST) We have Live Chat 24x7 so you can use that to chat with our Gear Experts)
Outside USA: 704-494-4313
Fax: 704-494-4316

Our mailing address:
Jafrum International Inc.
3731-A Woodpark Blvd.

Charlotte NC 28206

Send us your picture wearing motorcycle gear bought from Jafrum or your motorcycle picture with Jafrum Gear and win a Gift from Jafrum!

Gifts Based on Price
Jacket Clunker Program
Motorcycle Jacket Clunker Program from Jafrum
All About Saddlebags
Buck Back